Using the My Profile Self-Service Portal

The My Profile portal is every employee's central hub for viewing and managing their own information within AccuArk. Access it by navigating to Program > My Profile from the main menu bar. The portal is organized into eight tabs, each covering a different area of your employment data. This guide walks through every tab so you know exactly what is available to you.

Personal Info Tab

The Personal Info tab is the first thing you see when My Profile opens. At the top, a profile header displays your full name, role, department, position, and assigned location. This gives you a quick summary of your employment details at a glance.

Below the header is the Contact Information section, which shows your phone number, mobile number, fax number, email address, and full mailing address. To make changes, click the Edit Contact Info button. This opens the fields for editing so you can update your phone, mobile, fax, email, and address (street, city, state, and zip code). Click Save when finished. Changes take effect immediately.

At the bottom of this tab is the Emergency Contacts section, which lists your designated emergency contacts. Adding and editing emergency contacts is covered in detail in the companion article "How to Update Your Contact and Emergency Information."

Security Tab

The Security tab lets you manage your account credentials and review login activity.

• Change Password — Click this button to open the Change Password dialog. You must enter your current password, then your new password, and confirm it. Passwords must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, and one digit. A color-coded strength indicator shows your password quality: Weak (red), Medium (orange), or Strong (green).
• Login Activity — View a list of your recent logins showing the date, time, and machine name for each session. This helps you verify that no one else has accessed your account.

Schedule Tab

The Schedule tab displays your upcoming shifts for the current week and next week. Each shift entry shows:

• Date
• Start time
• End time
• Break duration
• Location

Shifts are color-coded by status: Scheduled, Completed, Absent, or Cancelled. At the bottom of the tab, a weekly hours reconciliation summary shows your total scheduled hours versus completed hours for quick reference.

Time Clock Tab

The Time Clock tab shows your current clock status at the top — either something like "Clocked in since 8:00 AM" or "Not clocked in." Below that is a list of your recent time clock entries for the last 14 days. Each entry displays:

• Date
• Clock in time
• Clock out time
• Total hours worked

Break entries are shown indented under their parent clock entry so you can see exactly when breaks were taken and how long they lasted.

Pay History Tab

The Pay History tab provides a record of all your salary payments. At the top, a year-to-date totals row summarizes your cumulative gross pay, deductions, and net pay for the current year.

Below that is a list of individual salary records, each showing:

• Period start and end dates
• Gross pay
• Deductions
• Net pay
• Status (Due, Pending, Paid)

Click on any record to expand it and see the full line-item breakdown, including individual earnings, benefits, and deduction entries.

Benefits & Deductions Tab

This tab gives you a read-only view of your current benefit and deduction assignments.

The Active Benefits list shows each benefit's type name, coverage level, employee cost, employer cost, and status. The Active Deductions list shows each deduction's type name, amount, frequency, whether it is pre-tax or post-tax, and its status.

This tab is view-only for employees. Any changes to your benefits or deductions must be made by an administrator through the employee management area.

Time Off Tab

The Time Off tab is split into two sections. At the top, the Balance Summary displays your current balances for each time off type:

• Available
• Used
• Pending
• Accrued

Below the balances is your Request History, showing every time off request you have submitted along with its status: Pending, Approved, Denied, or Cancelled.

To create a new request, click the Submit New Request button, which opens the time off request form.

Compensation Tab

The Compensation tab shows your current pay configuration in a read-only format:

• Pay Rate — Your current hourly rate or salary amount
• Salary Type — Hourly or Salary
• Payment Period — Weekly, Bi-Weekly, Semi-Monthly, or Monthly
• Commission — If applicable, your commission type and rate
• Overtime — Your overtime eligibility status and multiplier

Like Benefits & Deductions, this tab is view-only for employees. Compensation changes are managed by administrators.

Tips

• Keep your contact information current — Update your phone number and address whenever they change so your employer can always reach you.
• Review your pay stubs each period — Open the Pay History tab after every pay cycle to verify that your hours, earnings, and deductions are correct.
• Check time off balances before planning vacations — Review the Time Off tab to confirm you have enough available hours before submitting a request.
• Monitor your login activity — Periodically check the Security tab to make sure all login sessions are ones you recognize.
• Add emergency contacts — Make sure you have at least two emergency contacts on file for workplace safety compliance.