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Managing Item Images and Preview Photos

Managing Item Images and Preview Photos

The Images tab on the Inventory Item form lets you assign a preview image to any product. This image is used throughout AccuArk to help cashiers and staff visually identify items.

Where Item Images Appear

Location How the Image Is Used
POS item grid When the POS is configured to show items in a grid or tile view, each item's preview image is displayed on its button or tile
Inventory Browser The item image can appear as a thumbnail in the item list
Reports Some reports include a small thumbnail of the item image
Customer-facing display If configured, item images can appear on the customer-facing display during a sale

Uploading an Image

To add an image to an item:

  1. Open the item in the Inventory Item form
  2. Click the Images tab
  3. Click the Browse button (or the image placeholder area)
  4. A file picker dialog opens — navigate to the image file on your computer
  5. Select the image and click Open
  6. The image preview updates to show your selected photo
  7. Click Save to store the image assignment

Supported Image Formats

AccuArk supports the following image file formats:

Format Extension Notes
JPEG .jpg, .jpeg Best for photographs. Smaller file sizes with good quality.
PNG .png Supports transparency. Good for logos and product shots with clean backgrounds.
BMP .bmp Uncompressed bitmap. Larger file sizes.
GIF .gif Supports simple animations, but only the first frame is used as a preview.

Changing an Existing Image

To replace an item's image:

  1. Open the item and go to the Images tab
  2. Click the Browse button
  3. Select the new image file
  4. The preview updates immediately
  5. Click Save to apply the change

The old image reference is replaced. If the old image file is no longer used by any other item, it remains on disk but is no longer referenced.

Removing an Image

To remove an item's image so it shows no preview:

  1. Open the item and go to the Images tab
  2. Click the Clear button (or right-click the image and choose Clear)
  3. The preview returns to the default placeholder
  4. Click Save to apply

Image Best Practices

Recommendation Why
Use square images (1:1 aspect ratio) POS grid tiles are typically square. Non-square images may be cropped or stretched.
Keep file sizes under 500 KB Large images slow down the POS grid loading, especially when displaying many items at once.
Use consistent backgrounds A uniform background (white or transparent) across all product images makes the POS grid look professional and easy to scan.
Use JPEG for photos, PNG for graphics JPEG provides smaller files for photographs. PNG preserves sharp edges for logos and icons.
Name files descriptively While AccuArk stores images by reference, descriptive filenames (e.g., `blue-widget-500ml.jpg`) make it easier to manage your image library.

Items Without Images

If no image is assigned, AccuArk displays a default placeholder icon in the POS grid. The item is still fully functional — images are optional and do not affect pricing, stock tracking, or any other item behavior.

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Please note: This article is intended as a general guide. AccuArk© is continuously improved through regular software updates, so some screens, labels, or features described here may appear slightly different in your version. If something doesn't match or you need further assistance, please don't hesitate to contact our support team.
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