FAQ: What is the difference between a location's contact email and email settings?
Quick Answer
A location has two separate email configurations that serve different purposes:
1. Contact Email (Information Tab)
- Found on the Information tab under "E-Mail"
- This is the location's public-facing email address
- It appears on printed invoices, reports, and anywhere the location's contact info is shown
- It is simply a text field — it does not send or receive email
2. SMTP Email Settings (Email Tab)
- Found on the Email tab
- This configures the actual outbound email server for sending emails from this location
- It includes SMTP server, port, credentials, and sender information
- It is used for emailing receipts, invoices, and notifications from this location
- It overrides the global email settings when enabled
In Simple Terms
- Contact email = what customers see (like a business card)
- SMTP email settings = the engine that actually sends emails from this location