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FAQ: How do I set up email for a specific location?

FAQ: How do I set up email for a specific location?

Prerequisites

Before location email works:

  • Global email must be enabled in system settings
  • "Allow Location Override" must be turned on in global settings

Quick Steps

  1. Open the location for editing (Program → Locations → double-click)
  2. Click the Email tab
  3. Check "Use location-specific email settings"
  4. Enter your SMTP server, port, username, and password
  5. Enter the "From" address and display name
  6. Click Test Email to verify the settings work
  7. Click Save & Close

If the Email Tab is Grayed Out

You will see the message: "Location email override is disabled by global settings."

Ask your system administrator to enable "Allow Location Override" in the global email settings (Settings → Email Configuration).

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Please note: This article is intended as a general guide. AccuArk© is continuously improved through regular software updates, so some screens, labels, or features described here may appear slightly different in your version. If something doesn't match or you need further assistance, please don't hesitate to contact our support team.
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