How to Apply Discounts at the Point of Sale

How to Apply Discounts at the Point of Sale

AccuArk supports several types of discounts at the POS. This article explains each type and how to apply it.

Types of Discounts

Applying an Item-Level Discount

1. Find the item in the grid
2. Click on the Disc. (Discount) cell for that item
3. A dialog appears with options:
   • Enter a dollar amount to discount (e.g., $5.00 off)
   • Enter a percentage to discount (e.g., 10% off)
4. Click OK
5. The discount appears in the Disc. column
6. The item's total and the invoice totals update immediately

Permission Required: You may need the Apply Discount permission. If you don't have it, a Manager Authorization dialog appears.

Applying an Order-Level Discount

Standard POS:

1. In the Totals panel on the right side, click on the Invoice Discount label (it may show "$0.00")
2. A dialog appears where you can enter a dollar amount or percentage
3. Enter the discount and click OK
4. The discount is applied to the entire order

Compact POS:

1. Click the Discounts button in the action grid
2. Choose the type of discount to apply
3. Enter the amount or percentage
4. Click OK

Applying a Coupon

1. Click the Discounts button (or scan a barcode starting with CUPN:)
2. Select Coupon from the discount type options
3. Enter the coupon code or scan the coupon barcode
4. The system validates the coupon:
   • Is the coupon still valid (not expired)?
   • Does it apply to this location?
   • Does it meet the minimum purchase requirement?
   • Has it already been used (if single-use)?
5. If valid, the discount is applied
6. Only one coupon can be applied per invoice

Applying a Gift Card

1. Click the Discounts button (or scan a barcode starting with GIFT:)
2. Select Gift Card
3. Enter the gift card number or scan it
4. The system checks the card balance
5. The amount is deducted from the gift card (up to the card balance)
6. The remaining card balance is displayed

Redeeming Loyalty Points

1. A customer must be attached to the sale first
2. Click the Discounts button
3. Select Loyalty Points
4. The system shows the customer's available points and their dollar value
5. Choose how many points to redeem
6. The equivalent dollar amount is applied as a discount

Permission Required: You need the Loyalty Redeem permission to process loyalty redemptions.

Automatic Promotions

Some discounts are applied automatically based on promotion rules configured by your administrator. When an item qualifies for an automatic promotion:

• The discount appears automatically in the Disc. column
• The promotion name may appear in the grid
• Automatic discounts recalculate if you change quantities or prices
• You do not need to take any action — the system handles it

Removing a Discount

To remove an item-level discount:

1. Click on the Disc. cell for the item
2. Set the discount to 0 or clear the field
3. Click OK

To remove an order-level discount:

1. Click on the Invoice Discount label
2. Set the discount to 0
3. Click OK