How to Enable and Configure Quick Add

How to Enable and Configure Quick Add

Quick Add is disabled by default. Here's how to turn it on.

Step 1: Enable Quick Add on the Machine

1. Go to Machine Settings (from the POS Action Menu → POS Machine Settings, or from Program → POS Machine Settings)
2. Click the Payments & Accounts tab
3. Under the Payment Methods subtab, find the checkbox: "Enable Quick Add (add unlisted items during a sale)"
4. Check the box
5. Click Save
6. Restart the POS screen for the change to take effect

Note: This setting is per machine. If you have multiple POS machines, you need to enable it on each one individually.

Step 2: Verify User Permissions

The user must have the Quick Add Items permission. By default, this permission is assigned to:

• Super Admin
• Location Admin
• Manager

If you want employees (cashiers) to use Quick Add:

1. Go to Employees → User Roles in the main application
2. Open the Employee role (or the relevant role)
3. Find the Quick Add Items permission in the Inventory permissions section
4. Check the box to grant it
5. Save the role

How to Test Quick Add

1. Open the POS screen
2. Type a search term that you know doesn't match any existing item (e.g., "TestQuickAdd12345")
3. Press Enter
4. The Quick Add dialog should appear
5. Enter a name and price
6. Click Add Item
7. The item should appear in the POS grid

If the "No Items Found" message appears instead of the Quick Add dialog:

• Verify that Enable Quick Add is checked in Machine Settings
• Verify that your user role has the Quick Add Items permission
• Make sure you restarted the POS after changing the setting

How to Disable Quick Add

To turn off Quick Add:

1. Go to Machine Settings → Payments & Accounts
2. Uncheck "Enable Quick Add"
3. Save and restart the POS

When disabled, searching for non-existent items shows the standard "No Items Found" message.