How to Process a Credit or Debit Card Payment

How to Process a Credit or Debit Card Payment

AccuArk supports credit and debit card payments through integrated payment processors (Stripe, Worldpay) or manual entry mode.

Steps — Standard POS

1. Add all items to the sale
2. Verify the Total Due
3. Click the Credit/Debit button (or press Ctrl+L or F12)
4. The Card Payment form opens

If a Payment Processor is configured (Stripe or Worldpay):

• The system connects to the payment terminal
• The customer taps, inserts, or swipes their card on the terminal
• The payment is processed through the processor
• A tip prompt may appear (if configured)
• A surcharge may be added (if configured)
• Once approved, the payment is recorded

If Manual Entry mode is used:

• Enter the card payment amount
• Record any reference number (last 4 digits, authorization code)
• Click Process to record the payment

1. The system asks if you want to email the receipt
2. The sale is complete

Steps — Compact POS

1. Add all items to the sale
2. Click the Checkout / Pay button
3. Select Credit Card or Debit Card from the Payment Method Chooser
4. The payment form opens — same process as above

Tips and Notes

• Credit payments must be enabled in Machine Settings ("Enable Credit Payments")
• Debit payments must be enabled separately ("Enable Debit Payments")
• If "Require Customer Info with Credit" is enabled, you must attach a customer before processing a card payment
• Card payments do not open the cash drawer by default (this is configurable in Machine Settings under "Open Drawer on Credit" and "Open Drawer on Debit")
• Card payments update the machine's credit/debit balance (visible in Machine Balance Check)
• If the payment processor times out or fails, press Escape to cancel the operation and try again

Supported Payment Processors