How to Split a Payment Across Multiple Methods
Split payments allow a customer to pay for a single purchase using more than one payment method — for example, paying part in cash and part with a credit card.
Before You Start
Split payments must be enabled in Machine Settings:
- Go to Machine Settings → Payments & Accounts → Payment Methods
- Check "Allow Split Payments"
- Configure:
- Max Payments Per Invoice — The maximum number of payment entries allowed (default: 5)
- Min Amount Per Payment — The minimum amount for each split (default: $1.00)
- Allow Same Method Twice — Whether a customer can use the same payment method more than once
- Save and restart the POS
How to Split a Payment
Standard POS:
- Add all items to the sale
- Click the Split Payment button
- The Split Payment Entry form opens
- You see buttons for each enabled payment method (up to 10: Cash, Credit, Debit, Check, Bank Transfer, Online, Apple Pay, Google Pay, ACH, BNPL)
- Click a payment method to add it to the split
- Enter the amount for that payment
- Repeat for each payment method the customer wants to use
- The remaining balance updates as you add payments
- The total of all payments must equal the invoice total
- Click Process to complete all payments
Compact POS:
- Click More... → Split Payment
- Follow the same steps as above
Example: Splitting $100 Between Cash and Credit Card
- Open Split Payment
- Click Cash → Enter $60.00
- Click Credit Card → Enter $40.00
- Remaining balance shows $0.00
- Click Process
- Cash drawer opens (if configured), card processes through terminal
- Sale complete
Rules and Limits
- Each payment must meet the minimum amount (default $1.00)
- You cannot add more payments than the maximum allowed (default 5)
- If "Allow Same Method Twice" is unchecked, each method can only be used once
- The total of all payments must exactly equal the balance due
- If any individual payment fails (e.g., card declined), that specific payment is not recorded, but you can retry or change methods