Machine Settings: Activity Logging and Audit Trail
The Activity Log tab in Machine Settings controls how detailed the POS activity tracking is.
Activity Logging Settings
| Setting | Description |
|---|---|
| Enable POS Logger | Turns on activity logging for this machine. Every action (item added, payment made, refund, hold, etc.) is recorded. |
| Log Only Critical Activity | When checked, only important events are logged (errors, discrepancies, voids, refunds). Routine events (item scans, searches) are skipped. Reduces log volume. |
| Enable Activity View | When checked, cashiers can view the activity log on the POS screen during their shift (via the Action Menu → Activity Display). When unchecked, the log is recorded but not visible to cashiers. |
What Gets Logged
When full logging is enabled, the system records:
| Event Type | Examples |
|---|---|
| Session Events | Shift start, shift end, user login, user logout |
| Item Events | Item added, item removed, quantity changed, price changed |
| Payment Events | Cash payment, card payment, refund issued |
| Transaction Events | Invoice held, invoice resumed, invoice cancelled |
| Discount Events | Coupon applied, loyalty redeemed, manual discount |
| Cash Events | Drawer opened, safe drop performed |
| Error Events | Payment declined, connection timeout, processing error |
Viewing the Activity Log
Administrators can view activity logs in two ways:
- On the POS screen — If "Enable Activity View" is checked, go to the Action Menu → Activity Display to see recent activity
- In the Activity Log tab — Open Machine Settings → Activity Log tab to search and filter logs by date range and activity type
When to Use Activity Logging
- High-security environments — Enable full logging for complete audit trails
- Training periods — Enable full logging to review new employee activity
- Normal operations — Enable "Log Only Critical Activity" to track important events without filling the log
- Low-risk environments — Logging can be disabled entirely if not needed
Tips
- Activity logs help investigate discrepancies, missing cash, or disputed transactions
- Logs include the user who performed each action and the exact time
- Use date filters to narrow down log searches
- Critical-only mode is a good balance between accountability and performance