How to Add Notes and Shipping Charges to a Sale
Adding Notes to a Sale
Invoice notes are useful for recording special instructions, customer requests, or delivery information.
Standard POS:
- Click the Invoice Notes button
- A text dialog opens where you can type your note
- Type the note and click Save
- The note is saved with the invoice and can be viewed later in the invoice history
Compact POS:
- Click More... → Invoice Notes
- Enter the note and click Save
Notes are saved with the invoice record and visible in reports and the invoice history log.
Adding Shipping/Delivery Charges
Standard POS:
- In the Totals panel on the right, click the Shipping label (it may show "$0.00")
- A dialog appears
- Enter the shipping or delivery amount
- Click OK
- The amount is added to the invoice total
Compact POS:
- The shipping amount is visible in the Invoice tab of the Totals panel
- Click the shipping label to edit it
The shipping charge is a flat fee added on top of the item totals, discounts, and taxes.
Viewing the Invoice History Log
The history log shows a complete audit trail of everything that happened with the current sale:
Standard POS:
- Click the Invoice History Log button
Compact POS:
- Click More... → Invoice History Log
The log shows:
- When items were added, removed, or modified
- When payments were received
- When discounts were applied
- When the invoice was held, resumed, or cancelled
- Who performed each action and when
- Any comments or notes added
This is a read-only view — it cannot be edited.