Point Of Sale (POS)
Complete guides for using AccuArk's Point of Sale system including the standard and compact POS screens, payment processing, refunds, holds, discounts, shift management, machine settings, and cash operations
FAQ: How do I set up a new POS machine?
Quick answer on how to create and configure a new POS machine in AccuArk.
FAQ: What is a safe drop and when should I do one?
Quick answer explaining safe drops and when to perform them during a POS shift.
FAQ: How do I reprint a receipt from a previous sale?
Quick answer on how to find a previous sale and reprint or email the receipt.
FAQ: How do I apply a coupon or discount at the POS?
Quick answer on how to apply coupons, discounts, gift cards, and loyalty points at the POS.
FAQ: Why can't I see certain payment buttons on my POS?
Quick answer on why payment method buttons may be hidden on the POS screen.
FAQ: How do I open the cash drawer without a sale?
Quick answer on how to manually open the cash drawer for no-sale operations.
FAQ: How do I hold a sale and come back to it later?
Quick answer on how to pause a sale using Hold and resume it later with Unhold.
FAQ: My POS screen is frozen — what do I do?
Quick answer on how to recover from a frozen or unresponsive POS screen.
FAQ: Can I accept multiple payment methods on one sale?
Quick answer on how to split payments across multiple methods at the POS.
FAQ: How do I process a refund for a customer?
Quick answer on how to process a refund at the AccuArk Point of Sale.
Quick Add — Ideal for New AccuArk Installations
Why Quick Add is especially valuable when first installing AccuArk, and how to use it to build your inventory naturally during daily sales.
How to Enable and Configure Quick Add
Step-by-step instructions for enabling the Quick Add feature on POS machines and granting the required user permission.
Quick Add and Inventory Management — Completing Quick-Added Items
How to manage items created through Quick Add, complete their details, adjust stock levels, and maintain inventory accuracy.
How to Use Quick Add in Invoices
Step-by-step instructions for using Quick Add to create new items when building invoices and sales orders.
How to Use Quick Add at the Point of Sale
Step-by-step instructions for using the Quick Add feature to create new items during a POS sale.