How to Update Your Payment Method
Your payment information is securely managed by your payment provider (Stripe or PayPal) — not stored on AccuArk servers. This ensures maximum security for your financial data.
If You Pay with Credit/Debit Card (Stripe)
When you signed up with a credit or debit card, your payment is processed through Stripe. To replace your card:
- Log into your account portal
- Open your subscription and click Billing & Invoices
- Under Payment method, click Replace card
- Enter your new card details
- Click Save card
The card form is Stripe's own, so your card number never reaches our servers. The subscription owner, or a team member with billing permission, can replace the card. If a payment is overdue, the Amount due section on the same page shows it and lets you pay it now. Our payment emails link straight to this page.
Automatic Card Updates
Good news! Stripe often automatically updates your card details when your bank issues a new card (same account, new number/expiration). This happens behind the scenes through Stripe's card updater service.
If You Pay with PayPal
Your subscription is billed through your PayPal account. To change your funding source:
- Log in to PayPal.com
- Go to Settings (gear icon)
- Click Payments
- Under Manage automatic payments, find AccuArk
- Update your preferred funding source (card, bank, or PayPal balance)
You can also add or remove cards/bank accounts in PayPal, and PayPal will use your preferred method for future AccuArk charges.
Why Don't You Store My Card?
We deliberately do not store credit card numbers or payment details on our servers. This approach:
- Protects you — even if our systems were compromised, your payment data is safe
- Reduces risk — we don't have to maintain PCI compliance for card storage
- Uses experts — Stripe and PayPal specialize in payment security
Your payment provider handles all sensitive data with bank-level encryption and fraud protection.
Need Help?
If you're having trouble updating your payment method or your payment keeps failing, open a support ticket and we'll assist you right away.