Can I Cancel My Subscription?
Yes, you can cancel your subscription at any time through your account portal.
During Free Trial
If you cancel during your free trial period:
- You won't be charged anything
- Your access continues until the trial ends
- No questions asked
After Trial (Paid Subscription)
If you cancel a paid subscription:
- Your subscription continues until the end of your current billing period
- You maintain full access until then
- No partial refunds (you've paid for the full period)
- If no paid period is left when you cancel — for example, your subscription is past due for its renewal or first payment, or you are billed by invoice and nothing has been paid yet on your current period's invoice — access ends at once.
How to Cancel
- Log into your account portal
- Go to Subscription settings
- Click "Cancel Subscription"
- Confirm your cancellation
After Cancellation
- Once your subscription ends, there is no access to the software or your data — export what you need before then
- Your data is kept for the data-retention period shown in our Terms of Service, and reactivating within it restores your data
- After that period, our team permanently deletes the data
Thinking of Coming Back?
If you cancel and later decide to return:
- You can re-subscribe at any time
- A new trial may not be available
- Previous data cannot be recovered once it has been deleted