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How to Update Your Billing Information

How to Update Your Billing Information

Keep your payment information current to avoid service interruptions.

Update Credit Card

  1. Log into your account portal
  2. Navigate to SubscriptionBilling
  3. Click "Update Payment Method"
  4. Enter your new card details
  5. Click "Save"

Your new card will be used for all future charges.

Update Billing Address

  1. Log into your account portal
  2. Navigate to ProfileBilling Address
  3. Update your address fields
  4. Click "Save Changes"

View Billing History

  1. Log into your account portal
  2. Navigate to SubscriptionInvoices
  3. View or download past invoices

Payment Failed?

If a payment fails:

  1. You'll receive an email notification
  2. Log in and update your payment method
  3. The system will retry the charge
  4. Your service continues during the grace period

Questions?

Contact our billing team for assistance with payment issues or special billing arrangements.

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Please note: This article is intended as a general guide. AccuArk© is continuously improved through regular software updates, so some screens, labels, or features described here may appear slightly different in your version. If something doesn't match or you need further assistance, please don't hesitate to contact our support team.
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