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How to Reset Your Password

How to Reset Your Password

Forgot your password? No problem. Here's how to reset it.

Reset via Login Page

  1. Go to the login page
  2. Click "Forgot Password?"
  3. Enter your email address
  4. Click "Send Reset Link"
  5. Check your email (including spam folder)
  6. Click the link in the email
  7. Enter your new password
  8. Confirm the new password
  9. Click "Reset Password"

Password Requirements

Your new password must have:

  • At least 8 characters
  • One uppercase letter
  • One lowercase letter
  • One number
  • One special character (!@#$%^&*)

Link Expired?

Reset links expire after 5 minutes for security. If yours has expired:

  • Return to the login page
  • Request a new reset link
  • Use it immediately

Didn't Receive the Email?

  • Check your spam/junk folder
  • Verify you entered the correct email
  • Wait a few minutes and try again
  • Contact support if issues persist

Still Having Trouble?

Contact support with:

  • Your registered email address
  • Description of the issue
  • Any error messages you're seeing
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Please note: This article is intended as a general guide. AccuArk© is continuously improved through regular software updates, so some screens, labels, or features described here may appear slightly different in your version. If something doesn't match or you need further assistance, please don't hesitate to contact our support team.
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