Managing Your Support PIN

Your Support PIN is a unique 6-digit code that helps verify your identity when you contact our support team.

What Is a Support PIN?

• A unique 6-digit security code
• Assigned to your account automatically
• Used to verify you are the account owner
• Never share it publicly

When Is It Used?

You may be asked for your Support PIN when:

• Calling phone support
• Requesting account changes via email
• Verifying your identity for sensitive operations

Finding Your Support PIN

1. Log into your account portal
2. Click your name/avatar in the top right
3. Your Support PIN is displayed there

Regenerate Your PIN

If you believe your PIN has been compromised:

1. Log into your account portal
2. Go to Profile → Security
3. Click "Regenerate Support PIN"
4. Your old PIN is immediately invalidated

Security Tips

• Never share your PIN publicly (forums, social media, etc.)
• Only provide your PIN to official AccuArk© support
• Our team will only ask for your PIN, never your password
• If someone asks for your password claiming to be support, it's a scam